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Frequently Asked Questions
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Account
I'm unable to sign in to my Odin account
How can I change the email account associated with Odin?
How do I unsubscribe from Odin's emails?
How can I delete my account?
Pricing & Payments
My colleagues and I have free Odin accounts. Can we switch to the Teams plan?
Can I switch back to a free account later?
How can I change or update my payment method?
How is the price for seats calculated in my Small Business plan?
How can I switch from my Small Business plan to Enterprise?
Do you have any volume discounts on credits?
How does Odin process my payments?
Does Odin offer refunds?
How can I cancel my subscription?
Security
Is Odin compliant with any security standards?
What security practices does Odin follow for my data?
Why does Odin need my information?
What type of encryption is used to secure my data?
Is my data (or access to it) shared with anyone?
